Refund Policy

Super Sale!

Sale ending in

Refunds and cancellations are strictly before delivery, and within 3 days of purchase.
Refunds and cancellations are strictly before delivery. After 3 days of purchase, will be subjected to a cancellation fee of RM600 MYR.

Who is Sterra?

Sterra is a brand set out to change the way people drink water at home. We believe everyone deserves to drink water conveniently. Sterra is a product and customer-focused company. We take pride in our excellence in design, quality and value to customers.

Roadshow Locations

Sterra Roadshow IPC

Address:
LG1.PC05, (near Boost Juice) LG1 Floor, Ikano Power Centre (IPC) Shopping Centre, 2, Jalan PJU 7/2, Mutiara Damansara, 47800 Petaling Jaya, Selangor.

Pavilion Bukit Jalil

Address:
PCA1.06, Orange Zone, Level 1, 2, Persiaran Jalil 8, Bukit Jalil, 57000 Kuala Lumpur (in front of Russel Taylors electrical shop lot 1.74).

Sterra MyTown Cheras

Address:
PC07 (Near Spotlight), Level 2, No.6, Jalan Cochrane, Cochrane Seksyen 90, 55100 Cheras, Kuala Lumpur.